Cloud Manager will no longer support Automation, Backup, and Monitoring for MongoDB 3.6 and 4.0 after August 30th, 2024. Please upgrade your MongoDB deployment or migrate to Atlas.
Why did my Cloud Manager payment fail?
Payments will fail if there is an issue with your Payment Method. To learn how to verify your Payment Method and retry your payment, see Retry a Failed Payment.
Customers in the European Economic Area (EEA) may experience payment failures due to Strong Customer Authentication (SCA), a European regulatory requirement. To learn how to authenticate a credit card and comply with SCA, see Strong Customer Authentication (SCA).